Hong Kong Hotels  -> Reservation Procedures & Cancellation Policies

  Hotel or flight reservations that you book from our page are handled by our partners, TravelNow, Precisonreservations (formerly Planet Holiday), Asiarooms, and Accomline. If you book a hotel room or a flight, a business relationship is established with them, not with INM InterNet Marketing Agency. TravelNow, Planet Holiday, Accomline, and Asiaroms are known to us as reputable and very reliable travel agents with an excellent standard of quality and service. However, we do not accept any liability, should problems nevertheless occur in connection with any of these companies.

The booking procedures and cancellation policies are different for each agent:

Travelnow allows real-time online booking for all hotel- after you click on the link you are asked to enter your dates of travel and then offered a list of available rooms and rates. You pick the rate you want and are then taken to a secure reservation form where you enter your name and details (also credit card numbers). The system then returns a confirmation number which you should write down, just in case, although you will also receive a special confirmation e-mail. Print the e-mail and take it on your trip to show to the hotel at check-in. Unless the rate descriptions says otherwise, the rates do not include taxes and are per room and night, accomodation only (no meals included). You do not pay up front but only after your stay. 

Cancellation is, also unless stated otherwise in the rate description, free of charge until the planned arrival date. Cancellation after this will result in a charge to the amount of one night's room rate. 

Precisonreservations (formerly PlanetHoliday) allows real-time booking for most of its hotels, but for some you just enter your name, address, and dates of travel as a first step. Only after you receive a confirmation (within 48 hours) are you required to supply your credti card details. Print the confirmation e-mail and take it on your trip to show to the hotel at check-in. Unless the rate descriptions says otherwise, the rates do not include taxes and are per room and night, accomodation only (no meals included).Cancellation is, unless otherwise noted in the rate description, free of charge until 48 hours before arrival. After that a cancellation charge of night's room rate applies.

Accomline now also offers real-time booking for some hotels, but for most of them the procedure is the same as for PlanetHoliday. Print the confirmation e-mail and take it on your trip to show to the hotel at check-in. Accomline charges US$ 30 for every cancellation until 2 days before arrival, after that the cancellation charge is one night's room rate. 

Asiarooms 

Asia rooms does not offer real-time booking. You send a reservation request and if the room is available you will receive a confirmation and a voucher via within 2 days. Your credit card is charged immediately after confirmation

Cancellation:  If you send your notification of cancellation within 3 working days (not including Sat, Sun & Public holidays) prior  to check-in date, there will be no cancellation charge except for a bank credit card processing fee of 10% PLUS Fee administration cost 15 $USD per order. 

If the notification of cancellation is received less than 3 working days (not including Sat, Sun & Public holidays) prior to check-in date OR  Asiarooms does not receive any cancellation notification, a bank credit card processing fee of 10%  PLUS one night room charge will be levied PLUS Fee administration cost 15 $USD per order. 

The fee for No Shows will be 100% of the total invoice charged - No Refund

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Last Updated 10.01.2007